Mapize
Privacy Policy
This Privacy Policy explains how Mapize, Inc. ("we") handles personal data in connection with Mapize. It covers two distinct kinds of people, described below. Our privacy contact is support@mapize.com.
1. Who this policy is about
This Service handles personal data about two distinct groups of people, whose rights and our role differ:
- Account holders
- The person who signs up for and uses the service — their account email, authentication identifiers, billing metadata, and product-usage data.
- Individuals whose details appear in uploaded datasets
- Third parties — such as customers, contacts, or residents — whose addresses and other personal details appear inside the rows a user uploads. These individuals are not the account holder and have not signed up; the user acts as controller for this data and the service acts as processor.
For account holders we act as controller. For the individuals whose details appear in uploaded datasets, the account holder is the controller and we act as their processor under the Data Processing Addendum.
2. What we collect
- Account data: email address and authentication identifiers.
- Billing data: subscription status and payment metadata (card details are held by our payment processor, not by us).
- Uploaded dataset content: the rows you upload, including any addresses or personal details of third parties, plus the coordinates and map styling derived from them.
- Usage data: product analytics and diagnostic logs.
3. How we use it
We use personal data to provide, secure, and improve the Service: authenticating you, geocoding and rendering your datasets, processing billing, and sending service communications. We do not sell personal data.
4. Sub-processors
We share personal data with the following sub-processors, each only to the extent needed to provide the Service:
| Sub-processor | Purpose | Data | Location |
|---|---|---|---|
| Stripe | Subscription billing and payment processing. | Account email; Billing and payment metadata | United States |
| Geocodio | Converting uploaded addresses to coordinates (primary US geocoder). | Uploaded addresses (may contain third-party personal data) | United States |
| U.S. Census Bureau Geocoder | Address geocoding and aggregate demographic lookups. | Uploaded addresses; Aggregate (non-identifying) demographics | United States |
| Pelias (self-managed open-source geocoder) | Fallback geocoding on operator-controlled infrastructure. | Uploaded addresses (may contain third-party personal data) | Operator-controlled infrastructure |
| Protomaps | Vector basemap tiles for map rendering. | No personal data (basemap tiles only) | United States |
| Amazon Web Services (S3 object storage and content delivery) | Storage of uploaded dataset files, generated map assets, and their delivery. | Uploaded dataset files; Generated map and export assets | United States |
| Large-language-model provider (natural-language query parsing) | Parsing your natural-language map instructions into structured operations. | Natural-language query text; Dataset column names and schema (not row values) | United States |
| Transactional email provider | Delivery of account, billing, and service-notice emails. | Account email | United States |
| Application hosting provider | Running the application and its database. | All application data at rest | United States |
5. Retention and deletion
- Anonymous, unclaimed datasets and maps (created without signing up) are automatically hard-deleted after 30 days.
- Where a restricted geocoding provider is used, the coordinates it derives are expired after 30 days.
- When you delete your account, we hard-delete your datasets, maps, embeds, and the geocode-cache entries scoped to you.
6. Your rights
You can access, export, correct, or delete your account data self-serve. To exercise a right about an individual named in a dataset, contact the account holder who uploaded it, or reach us at support@mapize.com.
7. Contact
Privacy questions and data-subject requests: support@mapize.com. Postal address: 8117 Rockport Circle, Las Vegas, NV 89128, USA.